Rental Information

The best way to book an order is through our online booking form. Try to provide as much information as possible and we will contact you within 24 business hours (usually much sooner) to verify any details and confirm your order. Otherwise you are welcome to stop by during business hours or phone us. For larger orders we encourage you to book well in advance to ensure we have the appropriate items in stock.

Rental modifications:
Minor changes are welcome seven or more days prior to your delivery date.
Payment is due in full upon customer pick-up, or 48 hours prior for pre-booked delivery orders. We accept credit cards, debit payments and email transfers. A valid credit card and driver’s license are required for renting any items.

​ A 50% non refundable deposit guarantees your reservation.

New Notice: Need to re-schedule for a future date? Please be adviced that due to COVID-19 events booking now, and events that have booked in the past will receive full credit if an event needs to be re-scheduled for a future date.

​ A security deposit may be required and is authorized at or near time of delivery or customer pick-up.

​ No refunds will be issued on unused equipment. All rental equipment is subject to availability at time of booking. Rentals officially begin upon customer pick-up or delivery drop-off. Prices are subject to change without notice. Website prices represent current pricing.
Rented equipment is the responsibility of the customer from time of delivery or customer pick-up to the time of the equipment’s return.

​ The holder of the credit card will be responsible for any loss or damage of equipment if any occur.

​ We ask that everything be returned properly cleaned. A minimum $25 charge is applied to rental fee if equipment is returned in unclean condition.

​ For any issues with equipment please let us know in writing by email within 24 hours of delivery or customer pickup. Refunds are not issued for items that were not used; this includes because of weather or because of issues with setting items up. It is the customers responsibility to have the proper aptitude, confidence, and skill with the equipment they are renting.

The customer will not abuse, misuse or damage the equipment:
Keep all rental equipment away from open flame or heat sources.
Place all rental equipment on solid and level surfaces.
Do not stand on or tilt any of the rental equipment.
Immediately take down tents in windy conditions.
Use rental equipment for intended purpose only. ​

​ In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and shall indemnify and hold The Rental Brothers harmless from any claims or actions. The Rental Brothers shall not be responsible for any loss or damage to customer’s property that is in anyway connected with the use or defect of our rental equipment. The Rental Brothers makes no warranties as to the equipment’s fitness for any particular purpose.
Tuesdays - Thursdays: 10:00 AM - 5:30 PM
Mondays & Fridays: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 2:00 PM
#113, 8203 31 ST SE, CALGARY

Delivery Prices:

Standard Delivery Calgary (one way)*: $50.00
Standard Delivery Calgary (two way delivery and pickup)*: $75.00​ ​
Downtown/Office Building Delivery Calgary (two way delivery and pickup)*: $125.00
Please Note: Standard Deliveries: 2 hour window
Please Note: Marquee Tent Deliveries: 4 hour window
*Delivery prices during peak season or for large orders may vary.

Prime Delivery:
Sharp Arrival Time: Add $75.00

Rush Delivery:
Less Than 24 Hours Notice: Add $75.00

Out of Town Deliveries:
Chestermere/DeWinton Delivery (two way): $95.00
Airdrie/Okotoks Delivery (two way): $125.00
Cochrane Delivery (two way): $175.00

Delivery fees are based on deliveries made within Calgary city limits from Monday - Saturday 8:00 AM to 5:00 PM​. Delivery and pickup is to the door only.

Additional fees will apply if delivery or pick-up is required outside regular delivery hours or days.
Additional fees will apply if equipment needs to be moved over long distances or stairs.
Please contact us for pricing and details regarding this. ​

We service all of South Alberta.
Please contact us for pricing on specific location if you happen to live out of town. ​

Setup prices vary depending on the size of your event. Please contact us for more details.
Happy to Omit setup charge if only a couple items to setup.
Note: We do not setup construction rentals.