Rental Information

Follow the prompts on your quote:
Click "View Quote"
Click "I Approve"
Virtually sign: type your name in the text box.
The system will request payment via credit card.

A 25% non-refundable deposit guarantees your reservation.
A 50% non-refundable deposit may be requested during peak-season.
A security deposit may be required on certain items.

No refunds will be issued on unused equipment.
All rental equipment is subject to availability at time of booking.
Rentals officially begin upon customer pickup or upon delivery, and respectively end upon client return or delivery-pickup.
Prices are subject to change without notice, including throughout the website and on unpaid quotes.
Official prices are listed on our website. Alternative off-site prices will not be honoured.

Rented equipment is the responsibility of the customer from time of delivery or customer pick-up to the time of the equipments return.

The holder of the credit card and/or the individual/company listed on the invoice (if different), will be responsible for any loss or damage of equipment if any occur.

We ask everything be returned properly cleaned. A minimum $50 cleaning charge is applied to event rental costs if equipment is returned soiled or unclean.

Refunds are not issued for items that were not used; this includes because of weather or because of issues with setting items up. It is the customers responsibility to have the proper aptitude, confidence and skill with the equipment they are renting.

For any issues with equipment or the service, please let us know by phone as soon as possible, or by email if after hours, within 48 hours of delivery or customer pickup. We are unable to help if we are not made aware these is an issue.
Repair Dispatch: All equipment is tested prior to being dispatched. Occasionally, a piece of equipment may malfunction. If the malfunction is due to client negligence, the client may be responsible for the repair or replacement costs. Staff is spread thinly amongst a plethora of events and deliveries, and therefore repair personal may not always be available for dispatch. A refund will be provided for the item that malfunctioned (if it is not repaired prior to the event in time) if the cause of the malfunction is not due to client negligence.

The customer will not abuse, misuse or damage the equipment:
Keep all rental equipment away from open flame or heat sources.
Place all rental equipment on solid and level surfaces.
Do not stand on or tilt any of the rental equipment.
Immediately take down pop-up tents in windy conditions.
Use rental equipment for intended purpose only.

In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and shall indemnify and hold The Rental Brothers harmless from any claims or actions. The Rental Brothers shall not be responsible for any loss or damage to customer’s property that is in anyway connected with the use or defect of our rental equipment. The Rental Brothers make no warranties as to the equipments fitness for any particular purpose.

Off-Season Hours (October 1 - May 14):
Mondays - Fridays: 9:00 AM - 5:00 PM
Note: Please schedule an appointment prior to visiting during the Off-Season.

Busy-Season Hours (May 15 - Sept 30):
Mondays - Fridays: 9:00 AM - 5:00 PM
Saturdays: 9:00 AM - 12:00 PM

#111, 8203 31 ST SE, CALGARY

Delivery Prices:

Standard Delivery Calgary (two way delivery and pickup): Starting At $100.00
Downtown/Office Building Delivery Calgary (two way delivery and pickup) Starting At $150.00
Standard Deliveries: 4 hour window
Marquee Tent Deliveries: 1-3 day window (details confirmed with client beforehand)
Delivery prices during peak season, sharp deliveries, or for large orders may vary.
Delivery prices for out-of-town deliveries will vary.

Additional fees will apply if delivery or pick-up is required outside regular (Monday - Friday, 8:00 AM - 5:00 PM) hours or days.
Additional fees will apply if equipment needs to be moved over long distances, rough terrain, stairs or via elevator.

We service all of South Alberta.
Please contact us or request a quote for exact pricing depending on your specific rental needs.

Setup prices vary depending on the size of your event. Please contact us directly for more details.